Shipments and returns
Your pack shipment
- Delivery is free for orders over £75
- All in stock orders placed before 12pm will be shipped the same day.Your order will be shipped via the delivery method selected at checkout. If a named day delivery has been selected your order may be held by our warehouse team ready for dispatch the day prior to that selected.
- A Saturday courier can be arranged at a cost of an additional £25.
- Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
- Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
- Upon your order being shipped, you will be notified via email
- Boxes are amply sized and your items are well-protected.
Please Note our courier service is mainland UK only, please contact us for a quote for Northern Ireland, Southern Ireland, Highlands, IOW or Channel Islands.
Some areas of Scotland are not guaranteed by the courier for a next day service, this may take up to three working days.